Websites and search, portals and internal tools, AI and automation
Three pillars and the connections between them: the website customers see, the systems your team works in, and the automation that keeps information moving. Each stands on its own, or joins up as one setup.
If you are not sure which of the three you need, the review below is the recommended place to start.
Typical starting points
Not packages, and not a menu. These are where projects of each kind usually begin, so you can tell early on whether a conversation is worth having.
- Website projects
- Structure, design, build, enquiry handling and search foundations.
- Automation sprints
- One repetitive process mapped, built, tested and monitored.
- Focused custom portals
- A defined workflow for one group of users, with roles and testing.
- Larger multi-team systems
- Several user groups, integrations or approval flows in one system.
- Website care and light support
- Hosting oversight, fixes, small changes and improvements after launch. Portal and automation support is scoped separately.
- Workflow & Systems Review
- Credited in full against an implementation commissioned within 60 days.
From £2,500
From £2,000
From £6,000
Scoped separately
From £175 per month
£750
Final price depends on scope, integrations, user roles, security requirements and third-party services. It is agreed in writing before development starts.
Ways a project usually starts
Starting shapes, not fixed templates, and not the price list, which is above. Every project is scoped to what it actually needs, with a clear proposal before any build begins.
Website Foundation
A business that needs a clear, lead-generating site.
- Strategy and content structure
- Design and development
- Enquiry forms and analytics
- Search foundations
- Launch and handover, with website care available under a separate agreement
Website and Workflow
A business whose website must connect to bookings, CRM or follow-up.
- Everything in Website Foundation
- One defined operational connection
- One automation wired into the site
- Handover, with website care available under a separate agreement
Custom Portal
A business managing repeated requests, documents, bookings or updates.
- Discovery and workflow map
- Working prototype
- Customer and staff application
- Roles, permissions and testing
- Launch and handover, with ongoing support available under a separate agreement
Automation Sprint
A team with one repetitive, measurable process.
- Process mapping
- One automation built and tested
- Exception handling
- Monitoring
- Handover
Ongoing support
Website care and light support from £175 per month: hosting oversight, fixes, small changes and improvements after launch. Portal and automation support is scoped separately.
Most clients stay on so the person who built their systems is on hand to refine and extend them, and to keep the funding position accurate where it is relevant. See funding support.
Not sure which one you need?
You do not have to decide before getting in touch. Describe the process that is causing friction and I will help work out the most proportionate fix.