Websites, custom portals and business automation
Three services and the connections between them: the website out front, the systems behind it, and the automation that moves work between your tools. Each stands on its own, or joins up as one setup.
Websites
Clear, fast websites designed around the searches your customers make and the action you want them to take, with forms that feed your CRM, booking or follow-up instead of another inbox.
Custom portals
One secure place for customers, staff or suppliers to manage requests, bookings, documents and updates, built around the way your business actually works. The line with a live client deployment behind it.
Business automation
Connect forms, email, spreadsheets, CRM, bookings and notifications so predictable work happens reliably without constant copying and chasing. AI is used inside this where it genuinely helps.
Ways a project usually starts
Starting shapes, not fixed templates. Every project is scoped to what it actually needs, with a clear proposal before any build begins.
Website Foundation
A business that needs a clear, lead-generating site.
- Strategy and content structure
- Design and development
- Enquiry forms and analytics
- Search foundations
- Launch and support
Website and Workflow
A business whose website must connect to bookings, CRM or follow-up.
- Everything in Website Foundation
- One defined operational connection
- One automation wired into the site
- Handover and support
Custom Portal
A business managing repeated requests, documents, bookings or updates.
- Discovery and workflow map
- Working prototype
- Customer and staff application
- Roles, permissions and testing
- Launch and ongoing support
Automation Sprint
A team with one repetitive, measurable process.
- Process mapping
- One automation built and tested
- Exception handling
- Monitoring
- Handover
Specific use cases
Some work is narrow enough to have its own page. These sit within the three services above, most often inside business automation and custom portals.
Ongoing systems support
Support, improvements and new features as your business changes. Most clients stay on so the person who built their systems is on hand to refine and extend them, and to keep the funding position accurate where it is relevant. See funding support.
Not sure which one you need?
You do not have to decide before getting in touch. Describe the process that is causing friction and I will help work out the most proportionate fix.